
FAQ
Frequently Asked Questions
After your Discovery Call, we’ll match you with a VA within 7 business days.
Tasks include email/inbox management, listings, calendar updates, booking viewings, CRM updates, follow-ups, maintenance communication, property access and tenant communication.
We o er free replacement VA if needed during your plan. Just let us know and we’ll rematch you quickly.
Yes — just give us at least 7 days’ notice before your renewal date to avoid being charged for the next month.
Yes. All our VAs are scheduled to work during UK business hours.
All our VAs are pre-vetted, highly skilled, and quick learners. We aim to match you with someone who has experience in real estate, but this isn’t guaranteed — and they may not be familiar with the specific software or processes your agency uses. That’s why we recommend providing some initial guidance or training tailored to your systems. From there, your VA will quickly adapt and become a valuable part of your workflow.
You can use email, WhatsApp, Slack, or any system you already use — we adapt to your workflow.
Only if required for the tasks you want them to handle.